If you are not completely satisfied with your purchase you may return the item/s to EASY ELEGANCE AUSTRALIA, within 14 days of receipt for a full refund, credit voucher or exchange of all purchases.
All returns products must be in original condition and undamaged, with all packaging and tags undamaged and attached.
Returns are accepted with 14 days of delivery.
For returns please contact our office via email, quote your invoice number. You will be sent a returns code and instructions. Goods will not be accepted without a returns authority code.
Want to exchange an item? – We are happy to arrange this for you. Just contact us with the details of the preferred replacement garment style, code number and colour.
We have confidence in the quality of our manufacturing and packaging and trust that the item you choose will arrive without fault. However, on the rare occasion this may happen please email firstname.lastname@example.org explaining or attaching a picture of the problem and we can either refund the cost of the item or replace it, provided a replacement garment is in stock.